10/23/12 Tuesday at Grants Pass,OR (Henderson’s Line Up shop)
John and Trish at San Carlos,CA with Roni Cowell
We had a quiet morning, then a lunch of leftovers. After lunch we walked to Golf Smith, so John could check it out. It was just another golf store. During our walk, we found out that our Extended Warranty people now say they want the old radiator taken to a radiator shop, where they will determine whether it can be repaired, or if it must be replaced. This is after we were told they would pay for replacing it. The replacement has been built and we found out on our walk that it had arrived. SO, now we may NOT get the money for replacing it. We decided to tell Henderson’s to take the old radiator out, then send it to the radiator shop in town for determining if it’s repairable. Meanwhile, start putting the replacement radiator in. If the shop determines it needs to be replaced, then we’ll get paid for that by the insurance company (I’m led to believe). If they determine that it can be repaired, we’ll choose the replacement and only get paid for repair. The suspense never ends. We should have been bugging the warranty people (through our broker) until they’d sent their authorization, because all this didn’t come to light until the authorization arrived – today. My last conversation with our broker, on 10/11/12, was that they’d approved the replacement and would send an authorization that day…..
In light of all this, and recognizing how long we’ve been “camping out” at Roni’s, we’ve decided to leave first thing tomorrow for Grant’s Pass,OR. I sure hope they’ll have the old radiator out, to the shop and will have begun putting the replacement in when we arrive late Wednesday.
We’re taking Roni out to dinner tonight.
Roni – our fabulously generous host and cousin plus her best buddy, Jack.
Mark – cousin (Oldest of Dan Cowell’s children). He’s not usually this scruffy, but got home from Asia, then went to Twain Harte, chopped and stacked wood, then back home. Who has time for a shave?