11/17/14 Monday in Wildwood,FL (Alliance Coach and RV Sales-free)
Up at 6 am to be ready to meet with our Service Adviser, Lori, about repairing our door entry handle. She even remembered us from our visit here in February (replaced our windshield gasket among other things). Once she heard our story she relayed it to the technician, later telling us that he would be out to our rig. Soon enough he got to our rig and got John’s explanation.
It took over an hour and half, but he got it back together with the part John had left out. He even found another similar part was missing altogether, so he got that installed for us too. Whew!! All done for $189. Extended Warranty won’t cover mechanical repairs.
This was our second time here for repairs and I have to say how fabulous their service is. Lori Czizik has been our service advisor each time. She is the best! So not only is your “campground” experience above the norm for a service center, so is (in our opinion) the service and communication! I wish they were on the West Coast….
We don’t have any campground reservations until 11/20, so when Lori brought the bill to us, we asked her, very nicely, if we could stay until then. She said since it’s not so busy now (before Thanksgiving) we could. Just wait to pay the bill the day we want to leave. What a blessing!!!! This may not be a campground, but it’s very comfortable. So much better than driving to “Bee’s RV” and paying $10/night, then driving back up to Three Flags. We’ve even gotten to visiting with our next door neighbors who have a big list of “to do” items.
After that good news we did some research on RV dealers nearby, then lunch. I called one. They only had a 2011 (3433) Ventana that fit our requests. We couldn’t see it because it’s getting sent to Eustis for a Good Sam/Camping World Rally. We can see it Wednesday.
Our day started with clouds (rain predicted), but steadily got warm enough for shorts. Around lunch time a thunderstorm rained down on us, so we stayed in the rig, wondering when/if we could venture out for some groceries. It let up, so we made a dash for the store, getting our supplies and back home before more heavy rain came. We watched some DVR shows while I kept trying to fall asleep. Something about the sound of rain…
After our hamburger patties with grilled onions supper, we watched “Dancing With The Stars”. Everyone is doing so well, it’s a joy to watch.